[1]
Matsuda, L.M. and Évora, Y.D.M. 2008. The management approach for professional versus satisfaction quality: a study with a nursing staff. Ciência, Cuidado e Saúde. 2, 1 (Oct. 2008), 011-018. DOI:https://doi.org/10.4025/ciencuidsaude.v2i1.5562.