Outpatient nursing team sizing during the covid-19 pandemic

Keywords: Downsizing Organizational, Workload, Nursing Staff, Ambulatory Care, Coronavirus Infections

Abstract

Objective: to size the nursing team in a multi-specialty outpatient clinic during the COVID-19 pandemic. Method: this is a retrospective study, carried out in an outpatient clinic of a university hospital in southern Brazil. The sample was composed of a compilation of nursing team activities, extracted over a period of 16 weeks (September-December 2020). The variables, steps and equations for staffing at the outpatient clinic respected current national regulations. Data were subjected to descriptive statistical analysis. The Technical Safety Index of 15% and 25% was applied. Results: the standard weekly mirror resulted in 12 specific operational areas and two of general content. The total number of functional sites was 30 for nurses and 110 for mid-level workers. The number of nurses in the actual/available workforce was four, and the projected number varied from three to four. Regarding the technical team, a mean of seven professionals was identified in the actual staff and 14 in the dimensioned staff. Thus, there was a mean monthly deficit of -7 for nursing technicians/assistants and adequacy of nurses. Conclusion: during the COVID-19 pandemic, the outpatient mid-level nursing staff was insufficient.

Downloads

Download data is not yet available.

Author Biographies

Reginaldo Passoni dos Santos, Hospital Universitário do Oeste do Paraná

Nurse. Master in Biosciences and Health. Nursing Coordinator at Hospital Universitário do Oeste do Paraná, Cascavel, Paraná, Brazil

Ariana Rodrigues da Silva Carvalho, Universidade Estadual do Oeste do Paraná

Nurse. PhD in Sciences. Professor of the Undergraduate and Postgraduate Nursing Courses at the State University of Western Paraná (Unioeste). Cascavel, Paraná, Brazil

Fabiana Gonçalves de Oliveira Azevedo Matos, Universidade Estadual do Oeste do Paraná

Nurse. PhD in Sciences. Professor of Undergraduate and Postgraduate Nursing at Unioeste. Cascavel, Paraná, Brazil.

João Lucas Campos de Oliveira, Universidade Federal do Rio Grande do Sul

Nurse. PhD in Nursing. Professor of Undergraduate and Postgraduate Nursing at the Federal University of Rio Grande do Sul, Porto Alegre, Rio Grande do Sul, Brazil.

References

Ribeiro OMPL, Vicente CMFB, Martins MMFPS, Vandresen L, Silva JMAV. Instruments for assessing professional nursingpracticeenvironments: anintegrative review. Rev Gaúcha Enferm. 2020;41:e20190381. doi: 10.1590/1983-1447.2020.20190381.

Nishiyama JAP, Moraes RMR, Magalhães AMM, Nicola AL, Trevilato DD, Oliveira JLC. Labour, ethicalandpoliticaldimensionsofnursing staff sizing in the face of COVID-19. Esc Anna Nery. 2020;24(spe):e20200382. doi: 10.1590/2177-9465-EAN-2020-0382.

Santos RS, Barreto CTG, Lemos PFS, Duarte CA, Moreira DS, Reis AT, et al. Management of a universityambulatoryservice: nursing in thecopingofthepandemicof COVID-19. RevBrasEnferm. 2020;74(Suppl 1):e20200834. doi: 10.1590/0034-7167-2020-0834.

McHugh MD, Aiken LH, Windsor C, Douglas C, Yates P. Case for hospital nurse-to-patientratiolegislation in Queensland, Australia, hospitals: anobservationalstudy. BMJ Open. 2020;10(9):e036264. doi: 10.1136/bmjopen-2019-036264.

Lasater KB, Sloane DM, McHugh MD, Cimiotti JP, Riman KA, Martin B, et al. Evaluationof hospital nurse-to-patientstaffingratiosandsepsisbundlesonpatientoutcomes. Am J InfectControl. 2020. doi: 10.1016/j.ajic.2020.12.002.

Brasil. Conselho Federal de Enfermagem. Resolução nº 543, de 18 de abril de 2017. Atualiza e estabelece parâmetros para o Dimensionamento do Quadro de Profissionais de Enfermagem nos serviços/locais em que são realizadas atividades de enfermagem. Diário Oficial da União. Brasília, 8 maio 2017, Seção 1, p. 119.

Ferreira VHS, Teixeira VM, Giacomini MA, Alves LR, Gleriano JS, Chaves LDP. Contributionsandchallengesof hospital nursing management: scientificevidence. RevGaúchaEnferm. 2019;40:e20180291. doi: 10.1590/1983-1447.2019.20180291.

Macedo ABT, Riboldi CO, Silva KS, Mergen T, Echer IC, Souza SBC. Validationofparameterstofill in thePerroca’spatientclassification system. Rev Gaúcha Enferm. 2018;39:e20170241. doi: 10.1590/1983-1447.2018.20170241.

Von Elm E, Altman DG, Eggeer M, Pocock SJ, Gotzsche PC, Vandenbroucke JP. StrengtheningtheReportingofObservationalStudies in Epidemiology (STROBE) statement: guidelines for reportingobservationalstudies. BMJ. 2007 Oct;335(7624):806- 8. DOI: https://doi.org/10.1136/bmj.39335.541782.AD.

Núcleo de Apoio à Gestão Hospitalar. Manual de indicadores de enfermagem NAGEH. 2. ed. São Paulo: APM/CREMESP; 2012.

Vasconcelos RO, Rigo DFH, Marques LGS, Nicola AL, Tonini NS, Oliveira JLC. Dimensioningof hospital nursingpersonnel: studywithbrazilianofficialparametersof 2004 and 2017. Esc Anna Nery. 2017;21(4):e20170098. doi: 10.1590/2177-9465-EAN-2017-0098.

Oliveira JLC, Maia MCW, Magalhães AMM, Moraes RMR, Santarem MD, Aquino TLO, et al. Benchmarking ofqualityindicatorsanddimensioningofnursing staff among hospital units. RevBaianaEnferm. 2020;34:e37756. doi: 10.18471/rbe.v.34.37756.

Nishio EA, Lazarini LF, Salvador ME, D’Innocenzo M. ImplementationoftheNursing Services Management Model in 16 hospitals. RevBrasEnferm. 2021;74(1):e20190756. doi: 10.1590/0034-7167-2019-0756.

Freire NP, Castro DA, Fagundes MCM, Neto FRGX, Cunha ICKO, Silva MCN. News onBraziliannursing in the COVID-19 pandemic. Acta Paul Enferm. 2021; 34:eAPE02273.doi: 10.37689/acta-ape/2021AO02273.

Paixão GLS, Freitas MI, Cardoso LCC, Carvalho AR, Fonseca GG, Andrade AFSM, et al. Estratégias e desafios do cuidado de enfermagem diante da pandemia da Covid-19. Braz J of Dev. 2021;7(2):19125-139. doi: 10.34117/bjdv7n2-521.

Persegona MFM, Pires RAR, Medeiros GG, Pinheiro FAZ, Lopes MSS, Junior AN, et al. Observatório da enfermagem: ferramenta de monitoramento da Covid-19 em profissionais de enfermagem. Enferm foco. 2020; 11(Esp. 2):6-11. Doi: 10.21675/2357-707X.2020.v11.n2.ESP.4283.

Alves ABSL, Matos FGOA, Carvalho ARS, Alves DCI, Tonini NS, Santos RP, et al. Absenteeism in nursing in the face of COVID-19: a comparativestudy in a hospital fromsouthernBrazil. TextoContextoEnferm. 2022; 31:e20210254. Doi: 10.1590/1980-265X-TCE-2021-0254

Tracera G, Santos K, Nascimento F, Souza KH, Portela L, Zeitoune RC. Factorsassociatedwithabsenteeismofnursingprofessionals in universityoutpatientclinics in Brazil. J NursManag. 2020;28(6):1259-67. doi: 10.1111/jonm.13073.

Barreto MS, Arruda GO, Marcon SS, Correia LPS, Queruz ALD, Rissardo LK, et al. Estresse e burnout entre profissionais de saúde de pronto atendimento durante a pandemia da COVID-19. Cienc. Cuid. Saúde. 2021; 20:e60841. Doi: 10.4025/cienccuidsaude.v20i0.60841.

Santos KM, Tracera GMP, Zeitoune RCG, Sousa KHJF, Nascimento FPB. Profile ofthenursingteamofuniversityoutpatientunits: workerhealthconsiderations. Esc Anna Nery. 2020;24(2):e20190192. doi: 10.1590/2177-9465-EAN-2019-0192.

Santos DV, Gaidzinski RR. Dimensioningofnursing staff in outpatientchemotherapy: applicationoftheWorkloadIndicatorsofStaffingNeed. RevEscEnferm USP. 2019;53:e03456. doi: 10.1590/S1980-220X2018003803456.

Martin LGR, Gaidzinski RR. Creatingandvalidatinganinstrumenttoidentifytheworkloadatanoncologyandhematologyoutpatientservice. Einstein (São Paulo). 2014;12(3):323-9. doi: 10.1590/S1679-45082014AO2996.

Korompoki E, Gavriatopoulou M, Hicklen RS, Ntanasis-Stathopoulos I, Kastritis E, Fotiou D, et al. Epidemiologyandorganspecificsequelaeof post-acute COVID19: a narrative review. J Infect. 2021;83(1):1-16. doi: 10.1016/j.jinf.2021.05.004.

Published
2023-12-08
How to Cite
Santos, R. P. dos, Carvalho, A. R. da S., Matos, F. G. de O. A., & Oliveira, J. L. C. de. (2023). Outpatient nursing team sizing during the covid-19 pandemic. Ciência, Cuidado E Saúde, 22. Retrieved from https://periodicos.uem.br/ojs/index.php/CiencCuidSaude/article/view/66115
Section
Original articles