<b>Implementation of Six Sigma program in an industry of slaughter of chicken</b> - doi: 10.4025/actascitechnol.v32i2.527

Abstract

In recent years, the poultry slaughter industry has sought to strengthen its processes, looking to meet the market needs. To contribute to the development of these processes, new methods have been created, among which is the Six Sigma program. The present study shows the use of this program at a chicken slaughterhouse, with the objective of demonstrating the best practices to define and conduct a project centered on improving the quality of processes. To that end, the methodology and criteria were defined to identify problems and select projects, as well as applying the Six Sigma program with the use of DMAIC in a previously selected project, looking to demonstrate the development of the program. Project application is shown in six stages, through a map of reasoning for each stage or step, which shows the details of the statistics techniques used until the action plan space. The verification and standardization phases of the processes are not contemplated in this study. The final results demonstrate the benefits of using the program and the importance of maintaining the database with the involvement of people for its success.