Information and communication technologies used by primary care nurses in the covid-19 pandemic

Authors

DOI:

https://doi.org/10.4025/ciencuidsaude.v22i0.65820

Keywords:

Primary health care, Coronavirus, Nursing, Information and communication technologies

Abstract

Objective: to identify the Information and Communication Technologies used by primary health care nurses during the work process against Covid-19. Method: exploratory and qualitative study, through semi-structured interviews, with 10 nurses from Primary Health Care, collected in February 2022. Bardin content analysis was used. Results: the inclusion of technologies as a tool of complementation and extension to develop the nursing work process in this period was evidenced. The most used technology was WhatsApp, for the purpose of monitoring, guidance and scheduling. Discussion: technology allows nurses to develop the work process, favoring health care and communication between professionals and users. However, there are obstacles such as difficulty in accessing quality internet. Final thoughts: information technologies constitute as possibilities for nurses to develop their practice. Despite the difficulties in accessing the internet, the use of technologies during the pandemic was present in the routine of all nurses, being used to qualify communication and access to the information needed by the population.

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Author Biographies

  • Cristiane dos Santos Oliveira, Federal University of Pelotas

    Nurse. PhD Student of the Postgraduate Program in Nursing of the UFPel. Pelotas, Rio Grande do Sul, Brazil.

  • Rita Maria Heck, Federal University of Pelotas

    Nurse. PhD in Nursing, Adjunct Professor at the Nursing School of the UFPel.

  • Gabriel Moura Pereira, Federal University of Pelotas

    Nurse. PhD Student of the Postgraduate Program in Nursing of the UFPel. Pelotas, Rio Grande do Sul, Brazil.

  • Ana Maria Silveira dos Santos Galarça, Federal University of Pelotas

    Nurse. PhD Student of the Postgraduate Program in Nursing of the UFPel. Nurse at the City Hall of Pelotas

  • Marjoriê da Costa Mendieta, Prefeitura Municipal de Pelotas

    Nurse. PhD in Sciences. Nurse at the City Hall of Pelotas. Pelotas, RS, Brazil.

  • Ângela Roberta Alves Lima, Federal University of Pelotas

    Nurse. PhD in Sciences. Nurse at the City Hall of Pelotas. Pelotas, RS, Brazil.

  • Nathália da Silva Dias, Federal University of Pelotas

    Nurse. MSc Student of the Postgraduate Program in Nursing of the UFPel. Pelotas, RS, Brazil.

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Published

2023-04-26

Issue

Section

Original articles

How to Cite

dos Santos Oliveira, C., Heck, R. M. ., Moura Pereira, G., Silveira dos Santos Galarça, A. M., da Costa Mendieta, M. ., Alves Lima, Ângela R. ., & da Silva Dias, N. . (2023). Information and communication technologies used by primary care nurses in the covid-19 pandemic. Ciência, Cuidado E Saúde, 22. https://doi.org/10.4025/ciencuidsaude.v22i0.65820