Strategic planning developed along with the nursing time at a medium sized hospital - DOI: 10.4025/cienccuidsaude.v7i0.6585

Abstract

This study aims to report the experience of applying strategic planning to the Northern Paraná Regional University Hospital during the first year of a specialization in the field of Residency in Nursing Services Management. The plan was designed by registered nurses, nurse assistants and nurses’ aides working at a medium-complexity hospital in Londrina, State of Paraná, Brazil. Institutional problems that directly influenced the health team and the work processes of nurse personnel were analyzed using the “problem-based learning” methodology in six workshops, by applying the Situational Strategic Planning methodology of Carlos Matus. The reported difficulties were sorted according to their administrative and organizational structure, physical area, materials, equipments and interpersonal relationship. Action strategies, deadlines and responsibilities were set for the problems that could be fixed. After nine months, it was clear that most problems were solved through commitment and accountability of social actors engaged to the process of management improvement of the given institution.