Aprisionado no Purgatório: Há Salvação para o Consumidor?

Abstract

In recent decades, the study of consumption has gained new colors from different eyes. Capitalism is the predominant paradigm, so it permeates the actions of contemporary societies. Consumption is accused of anti-material culture and prejudice. Consumers hold disproportionately responsible for the impacts of consumption, especially concerning organizations. Thus, in an arena under the aegis of mighty gods (large corporations), the consumer was imprisoned in an instance of constant judgment, need for justification, and duty of redemption. We use a metaphor that helps us in the challenge of consumer redemption, using the work The Divine Comedy, by Dante Alighieri (1265-1321). We propose the theoretical discussion, where consumption, its ambiguity, and its moral aspects involving work, and consumption, are reflected based on this journey of the Ante Purgatory, passing through the sins:  pride, greed, lust, envy, gluttony, wrath, and sloth. The choice is due to the influence that Catholic culture exerts in the Brazilian context, and, it can be useful in building the bridges we aim to establish by discussing the guilt attributed to the consumer versus the possible responses and outputs of each circle.

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Author Biographies

Lair Silva, Universidade Estadual de Maringá

Mestre em Administração e Doutoranda em Administração pelo Programa de Pós-Graduação em Administração da Universidade Estadual de Maringá - UEM.

Melissa Sperandio, Universidade Estadual de Maringá

Mestre em Administração e Doutoranda em Administração pelo Programa de Pós-Graduação em Administração da Universidade Estadual de Maringá - UEM.

Published
2022-12-29
How to Cite
Silva, L., & Sperandio, M. (2022). Aprisionado no Purgatório: Há Salvação para o Consumidor?. Revista Interdisciplinar De Marketing, 12(2), 114-127. https://doi.org/10.4025/rimar.v12i2.62197