Prestigio Organizacional e Desempenho em Vendas: Uma Mediação da Identificação Organizacional e Identificação Profissional
Resumo
O prestígio organizacional é definido como a percepção dos funcionários sobre como as pessoas de fora da empresa se sentem em relação à organização. Embora pesquisadores e profissionais reconheçam que o prestígio organizacional é um conhecido impulsionador do desempenho de vendas, a literatura de vendas tem negligenciado os mecanismos de mediação no nível da força de vendas. Para preencher esta lacuna, os autores propõem dois mecanismos mediadores para explicar como é o prestígio organizacional - identificação profissional e identificação organizacional.
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