Safety climate in the surgical environment: a qualitative study
Abstract
Objective: To understand the perception of multidisciplinary teams in university surgical centers regarding safety climate domains during the COVID-19 pandemic. Method: This is a qualitative, descriptive-exploratory study conducted in two university hospitals. We developed a semi-structured interview guide based on the domains of the Safety Attitudes Questionnaire/Operating Room. Data were collected between February and May 2021 and between June and July 2022, following participant consent and the signing of the Informed Consent Form. We analyzed the data using IRaMuTeQ. Results: Communication was perceived as challenging in both settings. Management was considered responsive to the challenges of the pandemic, particularly in providing personal protective equipment; however, the exchange of information between leadership and staff was deemed insufficient. Healthcare professionals experienced fear, anxiety, and physical and mental exhaustion. Final considerations: Management must advance by engaging collaboratively with professionals, listening to them, and moving away from a punitive culture. Promoting learning from errors and creating spaces that prioritize professionals’ mental healthare key strategies for improvement.
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References
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