Validation of an evaluation matrix for assessing contingency plans in brazilian university hospitals

Abstract

Objectives: to build, validate and test an evaluation matrix for coping plans established by hospital institutions. Method: This was a methodological study implemented using the content validation method that covered four stages: bibliographic survey and selection of structuring references, construction of the logical model and preliminary evaluation matrix, content validation by the committee of experts and testing matrix pilot. Results: the plans followed a model established by the EBSERH network. Weaknesses were identified in the subdimensions analyzed: provision of assistance and administrative teams, structure covering command, communication, support area, operations, logistics and administrative personnel for technical reserves. Conclusion: the establishment of contingency plans needs to cover planning, monitoring and evaluation processes, as well as the qualification of managers, managers and workers in addition to considering the Health System, its care networks and priority lines of care. There still persists a focused look at internal organizational processes as if the hospital institution were isolated from other health components and facilities.